Auto resolve settings dialog is not present in scom 2007 RTM   5 comments

Clive has post a new fix for SCOM 2007.
Source :
Clive has alway the latest items on MOM. read the stuff on his site

The System Center Operations Manager 2007 administrator console contains a settings dialog for Alert resolution states and auto-resolve settings which is not present in System Center Essentials 2007. The console dialog was removed from Essentials to reduce the overall complexity of the UI, but it’s an often used feature.  The dialog should be making a re-appearence in SP1.


Here’s the dialog from OpsMgr




In the mean time, for those Essentials customers who do need to add new Alert resolution states, or change the auto-resolution times I wrote a command line SDK tool to add/remove resolution states and change the auto-resolution values.  The tool called AlertSettingsTool is downloadable from  and has to be run on the Essentials management server.



For example. To add a new Alert resolution state from the command line run :

AlertSettingsTool -a <resolutionstate 1-254> <resolutionstatedescription>     E.g. AlertSettingsTool -a 150 "Escalate to Exchange Operators"


To list the current resolution states and auto-resolution settings run AlertSettingsTool -q


The utility is unsupported, by simply uses the Operations Manager SDK. For example:


Posted May 21, 2007 by Robert Smit [MVP] in OpsMgr 2007

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